cbajee FAQ —
Quick Answers, No Waiting

You must be at least 18 years old to register and play on cbajee. Age verification is part of the registration process. cbajee reserves the right to request identity documents at any time to confirm that a player meets the minimum age requirement. Accounts found to belong to underage players will be closed immediately.

Go to /login and click the "Forgot Password" link. Enter the mobile number linked to your cbajee account and you'll receive a reset code via SMS. Enter the code, set a new password, and you're back in. If you don't receive the SMS within a few minutes, check that you're using the correct number and contact [email protected] for help.

No. cbajee allows one account per person. Creating multiple accounts is a violation of the Terms and Conditions and may result in all accounts being suspended and balances forfeited. If you've accidentally created a duplicate account, contact [email protected] immediately to resolve it.

To close your cbajee account, email [email protected] with your registered mobile number and a request to close the account. Any remaining balance will be withdrawn to your registered payment method before closure. If you're closing your account for responsible gaming reasons, consider using the self-exclusion tool first — see the Responsible Gaming section below.

cbajee may request identity verification to confirm your age, protect your account from unauthorised access, or comply with platform security requirements. You may be asked to provide a copy of your NID (National Identity Card) or other valid ID. Verification is usually completed within 24 hours. Your documents are handled securely and never shared with third parties.

The minimum deposit on cbajee is set at a low threshold to make the platform accessible to all players. Check the Deposit page in your account for the current minimum amount in BDT. There is no maximum deposit limit for standard accounts, though very large deposits may trigger a verification check.

Go to the Withdrawal section in your cbajee account. Select your preferred method (bKash, Nagad, or Rocket), enter the amount you want to withdraw, and confirm. Most withdrawals are processed within minutes and arrive in your mobile wallet quickly. Larger withdrawals may take slightly longer due to security checks.

Most cbajee withdrawals complete within minutes. If yours has been pending for more than 30 minutes, first check that your payment details are correct and that your account verification is complete. If everything looks fine, contact [email protected] with your account mobile number and the withdrawal amount. The support team is available 24/7 and will investigate promptly.

First, wait 2–3 minutes and refresh your account page — most deposits credit automatically but occasionally there's a short delay. If your balance still hasn't updated after 5 minutes, take a screenshot of your bKash or Nagad transaction confirmation and email it to [email protected]. Include your registered mobile number and the transaction reference. The team will manually credit your account once the payment is confirmed.

cbajee does not charge platform fees on standard deposits or withdrawals. However, your mobile wallet provider (bKash, Nagad, or Rocket) may apply their own transaction charges. Check your wallet's fee schedule for details. cbajee has no control over third-party payment provider fees.

Monster Hi-Lo is a prediction card game. A card is revealed and you predict whether the next card will be higher or lower. If you're correct, you win based on your stake. Rounds complete in seconds, making it the fastest game on cbajee. There's no complex strategy — just quick decisions and instant BDT payouts.

In cbajee fishing games, you aim at fish on screen and shoot to catch them. Each fish carries a multiplier value — the bigger or rarer the fish, the higher the multiplier and the larger your BDT payout. The three fishing games differ in pace and reward structure: Jackpot Fishing has a progressive jackpot, Mega Fishing offers higher multipliers with bigger stakes, and Fishing Yi Lu Fa is the traditional-style option with consistent rewards.

All cbajee games use certified Random Number Generation (RNG) to determine outcomes. Results are completely random and cannot be predicted or manipulated by cbajee or by players. The platform operates with full SSL encryption to protect session integrity. Game outcomes are independent of previous rounds — each result is a fresh, fair draw.

Try these steps in order:

1. Refresh the page or close and reopen the game.
2. Check your internet connection — a stable 4G or Wi-Fi connection is recommended.
3. Clear your browser cache or app cache.
4. Try switching between the browser and the cbajee app (or vice versa).
5. If the issue persists, email [email protected] with your device model and a description of the problem.

cbajee Poker runs Texas Hold'em tables with real players. Cash tables are available 24/7 at multiple stake levels — from low-stakes casual games to higher-roller sessions. You compete directly against other registered cbajee players, not against the house. Your winnings depend on your hand strength and strategy. Tables are active around the clock so you can always find a seat.

Wagering requirements (also called rollover or playthrough) specify how many times you need to play through a bonus amount before you can withdraw it as real BDT. For example, a 10x wagering requirement on a 500 BDT bonus means you need to place 5,000 BDT in total bets before the bonus converts to withdrawable cash. Each cbajee bonus has its own wagering requirement — always check the specific terms in your account's Promotions section.

Log in to your cbajee account at /login and navigate to the Promotions or Bonuses section. You'll see all active bonuses, their current progress toward wagering requirements, expiry dates, and the games they apply to. If a bonus isn't showing that you expected to receive, contact [email protected].

Yes. cbajee runs regular reload bonuses, game-specific promotions, and seasonal offers for existing players. These are available in the Promotions section of your account. Bonuses vary by period, so it's worth checking regularly. cbajee may also send bonus notifications via SMS to your registered mobile number.

Try these steps:

1. Force-close the app and reopen it.
2. Go to your phone's Settings > Apps > cbajee > Clear Cache.
3. Check if a newer version of the app is available at /app and reinstall.
4. Restart your phone and try again.
5. If the problem continues, use the mobile browser version as a temporary alternative and contact [email protected].

Yes. All cbajee games are fully playable in your mobile browser — Chrome, Firefox, or Samsung Internet all work well. Simply go to cbajee.co, log in, and play. The browser version has the same games, same balance, and same payment options as the app. The app just offers slightly faster load times and biometric login support.

Yes. The cbajee Android app supports biometric login on compatible devices. After your first manual login, you can enable fingerprint authentication in the app's security settings. This makes logging in faster and more secure — no need to type your password every time. Biometric data is handled entirely by your device and is never sent to cbajee servers.